Changing Auto Attendant Greetings – CALL PILOT

Download Callpilot reference guide

Note: You must record your greeting twice

  • Press  or  and 983
  • Log: 120000 (2 digit extension numbers) 
    1020000 (3 digit extension numbers)
  • OK
  • AA
  • GRTG
  • GRTG
  • 1
  • OK
  • REC / PLAY                         <<Record 1st Time here
  • OK TO STOP
  • OK TO SAVE
  • Press * (Star)
  • OTHR
  • CCR
  • ADMIN
  • 1
  • OK
  • CHNG
  • PATH: 0
  • REC
  • REC / PLAY                         <<Record 2nd Time here
  • OK TO STOP
  • OK TO SAVE
  • OK TO CONTINUE
  • END
  • SAVE
  • YES
  • Press  or  to end.

Why am I recording the greeting twice? 
Generally speaking, repeating the greeting is a courtesy to the caller in case he/she did not hear the options offered the first time. 
When someone presses an incorrect key, the system will play the second greeting.